Last updated: May 01, 2026
We are Pabitra Khadka, doing business as Straus Tailor Shop ("Company," "we," "us," or "our"), a business located at:
We operate the website https://www.straustailor.com, as well as any related services, forms, communication channels, and business services that refer or link to these Terms and Conditions ("Legal Terms" or "Terms").
You can contact us by:
These Legal Terms constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you"), and Straus Tailor Shop concerning your access to and use of our website, services, forms, text messages, communications, and related business services.
By accessing or using our Services, you agree that you have read, understood, and agreed to be bound by these Legal Terms. If you do not agree with these Legal Terms, you should not use our Services.
We may update these Legal Terms from time to time. We will update the "Last updated" date when changes are made. Your continued use of our Services after updates are posted means you accept the revised Terms.
Straus Tailor Shop provides tailoring, alterations, clothing repairs, fittings, and related customer services. Our Services may include:
The information provided through our website or communications is for general business and customer service purposes only.
You agree to use our Services only for lawful purposes. You agree not to use our website, forms, phone number, email, SMS messaging, or other communication channels for any fraudulent, harmful, abusive, misleading, or unlawful purpose.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 should use our Services only with the involvement and permission of a parent or legal guardian.
When you place an order or request service from Straus Tailor Shop, you agree to provide accurate and complete information, including your name, phone number, service request, and any information needed to complete your order.
We may contact you about your order, including to ask questions, confirm details, provide updates, request approval, notify you of pickup, or resolve service-related issues.
Completion times, pricing, and service availability may vary depending on the item, service requested, workload, materials, fitting needs, and other business factors.
We reserve the right to refuse service where appropriate, including for items or requests we cannot complete, unsafe or unsanitary items, abusive conduct, or requests outside the scope of our business.
Some services may require an appointment, fitting, or in-person visit. You are responsible for arriving on time for appointments or fittings. If you need to cancel or reschedule, please contact us as soon as possible.
We may contact you by phone, email, or SMS (if you have opted in) for appointment reminders, fitting reminders, order updates, and pickup notifications.
Customers are responsible for picking up completed items in a timely manner.
Payment terms may vary depending on the service, order, or item. We may require payment before, during, or after completion of services. Prices may vary depending on the type of clothing, complexity of work, materials, urgency, or other service needs.
If payment processing is handled through a third-party provider, that provider may have its own terms, privacy policy, and processing practices.
By opting in to receive SMS/text messages from Straus Tailor Shop, you agree to receive text messages from us at the mobile phone number you provide. SMS messages may include:
Message frequency may vary depending on your interaction with us. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing goods or services from Straus Tailor Shop.
You may opt in to receive SMS messages from Straus Tailor Shop in one or more of the following ways:
SMS consent is optional and is not required to purchase goods or services.
You may opt out of SMS messages at any time by replying STOP to any SMS message from Straus Tailor Shop. After you reply STOP, you may receive one final confirmation message. After that, you will no longer receive SMS messages unless you opt in again.
For help, reply HELP to any SMS message, or contact us directly:
Message frequency may vary based on your interaction with Straus Tailor Shop. For example, you may receive messages when you place an order, schedule a fitting, your order status changes, your item is ready for pickup, we need to ask a service-related question, you contact us and we respond, or we request feedback after service.
Message and data rates may apply to SMS messages sent or received. Your mobile carrier determines those rates based on your mobile plan. Carriers are not liable for delayed or undelivered messages.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.
We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for marketing or promotional purposes.
Our website, content, text, graphics, photos, logos, service descriptions, designs, and other materials are owned by or licensed to Straus Tailor Shop, unless otherwise stated.
You may access and use our website and content for personal, non-commercial purposes related to learning about or using our Services. You may not copy, reproduce, distribute, sell, modify, publish, or exploit our content for commercial purposes without our prior written permission.
To request permission to use any content, contact us at Straustailorshop@gmail.com.
By using our Services, you represent and warrant that:
If you provide information that is inaccurate, incomplete, false, or misleading, we may refuse service, cancel requests, or limit your access to the Services.
You may not use our Services to:
We reserve the right to take appropriate action if prohibited activity occurs, including refusing service, blocking access, or reporting unlawful conduct.
You may choose to provide feedback, reviews, testimonials, photos, comments, or other submissions to Straus Tailor Shop. By providing feedback or submissions, you give us permission to use them for business purposes, including improving our Services and, where appropriate, displaying reviews or testimonials.
We will not knowingly publish private personal information without appropriate permission. We may request reviews by SMS, email, phone, or other communication methods if permitted by your preferences and applicable law.
Our website or communications may contain links to third-party websites or services, such as review platforms, payment processors, map services, messaging providers, scheduling tools, or social media pages. We are not responsible for the content, policies, security, or practices of third-party websites or services. Your use of third-party websites or services is subject to their own terms and privacy policies.
We reserve the right to manage our website, forms, communications, and business systems in a manner designed to protect our business, customers, and Services. We may monitor usage, correct errors, restrict access, update information, remove content, or take other action needed to operate and protect our Services.
We may update, modify, suspend, or discontinue parts of our Services at any time. We do not guarantee that our website, forms, phone systems, SMS systems, email systems, or other communication tools will always be available, uninterrupted, secure, or error-free.
We are not responsible for delays, failures, or interruptions caused by third-party providers, technical issues, internet outages, carrier issues, system maintenance, or events outside our reasonable control.
There may be information on our website, forms, communications, or Services that contains typographical errors, inaccuracies, omissions, pricing errors, availability errors, or service description errors. We reserve the right to correct errors, update information, change pricing, or modify service details at any time without prior notice.
Our Services are provided on an "as-is" and "as-available" basis. To the fullest extent permitted by law, we disclaim warranties, express or implied, related to the Services, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the Services will always meet your expectations, be available without interruption, or be free from errors. Tailoring and alteration results may vary based on garment condition, material, construction, fit, prior alterations, customer requests, and other factors.
To the fullest extent permitted by law, Straus Tailor Shop will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, business interruption, or loss of goodwill.
Our liability for any claim related to the Services will be limited to the amount you paid for the specific service giving rise to the claim, unless applicable law requires otherwise. Nothing in these Terms is intended to limit rights that cannot be limited under applicable law.
You agree to defend, indemnify, and hold harmless Straus Tailor Shop, including its owner, employees, contractors, and representatives, from claims, damages, losses, liabilities, costs, or expenses arising from:
We may maintain certain data that you provide to us for the purpose of operating our business, completing orders, communicating with customers, and maintaining business records. Although we take reasonable steps to protect information, you are responsible for providing accurate information and for keeping your own records when needed.
Please review our Privacy Policy for more information about how we collect, use, store, and protect personal information.
Visiting our website, completing online forms, sending emails, texting us, or communicating with us electronically constitutes electronic communication. You consent to receive electronic communications from us.
You agree that communications, notices, disclosures, agreements, and other records provided electronically satisfy any legal requirement that such communication be in writing, where permitted by law. You agree to the use of electronic signatures, records, and communications where applicable.
These Terms are governed by the laws of the State of North Dakota, United States, without regard to conflict of law principles.
If a dispute arises between you and Straus Tailor Shop, you agree to first contact us and attempt to resolve the issue informally:
If the dispute cannot be resolved informally, it may be handled in accordance with applicable law in the appropriate courts located in North Dakota.
If a complaint with us is not satisfactorily resolved, California users may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at:
These Terms and any policies posted by us on our website or related to our Services constitute the entire agreement between you and Straus Tailor Shop regarding your use of the Services.
Our failure to enforce any right or provision of these Terms does not operate as a waiver of that right or provision. If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be considered separate from the remaining provisions and will not affect the validity and enforceability of the remaining Terms.
There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms or your use of the Services.
To resolve a complaint, ask a question, or receive more information about use of our Services, please contact us at: